At Charis Vibe, we strive to provide a smooth and efficient shipping experience. Please review our shipping policy for important details about processing, delivery times, and costs.

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1. Order Processing Time

Once your order is placed, it will be processed within 1-3 business days. You will receive a confirmation email once your order has been processed and shipped. Please note that orders are only processed on business days (Monday to Friday, excluding holidays).

2. Shipping Methods and Delivery Time

We offer various shipping options depending on your location. The available methods and estimated delivery times will be displayed at checkout. Delivery times can vary based on your location, but here are general guidelines:

• Domestic Shipping (United State of America ) : Typically 3-7 business days.
• International Shipping: Typically 7-21 business days, depending on the destination country.

Please note that shipping times may be longer due to customs clearance or other factors beyond our control.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and chosen shipping method. If there are any additional fees (such as customs duties for international orders), the customer is responsible for paying those fees.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

5. Lost or Stolen Packages

Charis Vibe is not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier. Please contact the carrier directly for assistance in locating lost packages. If there’s an issue with delivery, please reach out to our customer support team at support@charisvibe.com for further help.

6. Address Accuracy

Please ensure that the shipping address provided at checkout is accurate. We are not responsible for delays or missed deliveries due to incorrect or incomplete address information.

7. International Shipping

For international orders, please be aware that your country may charge customs fees, duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in the total price at checkout.

8. Shipping Delays

While we do our best to ensure timely delivery, there may be unexpected delays caused by factors such as weather, holidays, or issues with the carrier. Charis Vibe is not responsible for delays outside of our control.

9. Contact Us

If you have any questions or concerns about your shipment, please contact us at support@charisvibe.com. We are happy to assist!